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Program Director, RFT
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Mission: Together, advancing compassionate, quality care.
Vision: An Exceptional Community Hospital - Setting Standards, Exceeding Expectations.
Values: Respect, Teamwork, Compassion, Trust, Knowledge, Accountability.
(Emergency, ICU/PCU, Respiratory, Patient Flow & Social Work/Discharge Planning)
# OF POSITIONS:
POSTING DATE: 6 February 2013
ESSENTIAL QUALIFICATIONS (Knowledge, Skill and Experience)
-Masters Prepared from an accredited University
-Undergraduate degree from a health science related discipline
-Member in good standing with a current Certificate of Registration with a Regulated Health Professional College and/or Health Executive Association
-5 years recent progressive management experience in healthcare
-Minimum 2 years experience in a leadership role in Emergency Services, Critical Care Programs within the past 5 years.
-Experience with complex budgeting, fiscal and performance management and accountability frameworks
-Experience with and execution of complex change management issues and strategies
-Member of Professional Organization related to area of responsibility
-Experience with LEAN and LEAN process improvement strategies
-Adheres to attendance standards by maintaining personal health and ensuring regular and prompt attendance at work.
ESSENTIAL COMPETENCIES (Personal Skills and Attributes)
-Skilled communicator and presenter; verbal, non-verbal and written
-Skilled and knowledgeable in non-violent conflict resolution/negotiation strategies
-Fosters provision of care and demonstrated collaboration in an inter-disciplinary team environment
-Able to foster positive team work and collegial relationships
-Supportive to enhance staff development, leadership and succession planning
-Ability to engage staff and other stakeholders in process improvement initiatives
-Ability to set priorities, organize work and meet deadlines
-Demonstrated participation in building a culture of safety and partnering with others to improve the safety of patient care processes and systems.
-Demonstrated performance reflecting the Mission, Vision, Values and Code of Conduct of Chatham-Kent Health Alliance.
ACCOUNTABILITIES (Major Responsibilities of the Position)
-Directs and embraces the CKHA philosophy of Patient and Family-Centred Care, the values and beliefs of which enable and support partnerships of patients, families and their healthcare providers. The ultimate goal is to provide quality, safe care for patients and families in an environment of respect and trust for all partners.
-Works in collaboration with the Physician lead (s) to provide exceptional leadership to;
-Foster positive, respectful internal and external relationships/partnerships,
-Promote a culture of safety and continuous process improvement,
-Utilize evidence and best practice standards to influence care delivery outcomes within a patient and family centred, interprofessional care environment
-Optimize available resources within a fiscally responsible and efficient framework
-Establishes, achieves and is accountable for:
Human Resource Strategies
by modeling, communicating and reinforcing values, ethical standards, policies, procedures; recruitment, selection, orientation, training, coaching, mentoring, counseling, discipline if required, and effective communication methods; and fostering a safe, healthy work environment through the development of positive, collaborative relationships with union executives for the benefit of their respective union members, all staff members and physicians.
by establishing rapport across interdisciplinary services; and conferring and working with physicians, healthcare professionals, colleagues and staff to understand and meet service requirements to achieve the best possible outcomes for patients , families and the organization
by evaluating trends; establishing critical measurements; determining process, productivity, quality, patient-family centred service, safety, security, and health strategies; developing systems concepts, implementation criteria, and integration methods, accumulating resources; facilitating the implementation of evidence-based practice, care paths and clinical practice guidelines; ensuring increased patient/family/client satisfaction.
by estimating, forecasting, and anticipating requirements, trends and variances; aligning allocated monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances; achieving the targets in costs utilization based on designated benchmarks; developing and maintaining balanced scorecards/indicators for the Program to determine program health and areas for improvement; ensuring cost effective utilization of human, fiscal, materiel and capital resources.