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Mission: Together, advancing compassionate, quality care.
Vision: An Exceptional Community Hospital - Setting Standards, Exceeding Expectations.
Values: Respect, Teamwork, Compassion, Trust, Knowledge, Accountability.
ESSENTIAL QUALIFICATIONS (Knowledge, Skill, Experience)
-Must be a Certified Medical Laboratory Assistant of the Ontario Society of Medical Laboratory Technologists or the equivalent.
-Demonstrated proficiency in phlebotomy and micro-collection techniques.
-Demonstrated computer literacy.
-Recent experience is preferred.
ESSENTIAL COMPETENCIES (Personal Skills and Attributes)
-Strong team player with the ability to perform duties independently and professionally.
-Excellent interpersonal, written and verbal commination skills, with a focus on client service, and customer relations.
-Flexibility to meet operational requirements, including hours of work and location.
-Prioritizes and responds effectively to changing workload demands.
-Shows initiative in identifying key issues and takes a logical, responsible approach to problem solving.
-Demonstrated ability to support and embrace the philosophy of Service Excellence and Patient and Family Centred Care.
-Demonstrated participation in building a culture of safety and partnering with each other to improve the safety of patient care processes and systems.
-Demonstrated performance reflecting the Mission, Vision, Values and Code of Conduct of Chatham-Kent Health Alliance.
ACCOUNTABILITIES (Major Responsibilities of the Position)
-Greets patients and staff in a courteous and pleasant manner.
-Directs patient flow. Handles or refers initial patient inquiries as appropriate.
-Reviews and completes requisitions to ensure that all necessary information is included. Computer data entry and specimen accessioning as required.
-Initiates and completes appropriate paper-work for patient payment process as required.
-Instructs patients regarding test preparation and specimen collection.
-Performs phlebotomies and micro-collections by heel or finger stick.
-Performs patient testing, and processing as authorized by the Ontario Ministry of Health, Laboratory Licensing division
-Performs daily Quality Control duties (excluding interpretation, and accepting), and equipment maintenance.
-Operates automated instruments after proper functioning has been established by a Technologist.
-Prepares reagents, controls, media etc. as required.
-Performs clerical duties as required.
-Orders and maintains supplies (as authorized).
-Performs other duties as required. e.g. Glassware and pipette washing.
-Participates in department continuing education as required.
-Within the scope of practice of a Laboratory Assistant, teaches and supervises Medical Laboratory Technology Students, and Laboratory Assistant Students.
-Responsible for training of new Staff as required.
-May work various shifts as required.
-Carries out other duties as requested by the Laboratory Manager or Charge Technologist.