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Accounts Receivable Clerk
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Mission: Together, advancing compassionate, quality care.
Vision: An Exceptional Community Hospital - Setting Standards, Exceeding Expectations.
Values: Respect, Teamwork, Compassion, Trust, Knowledge, Accountability.
Accounts Receivable Clerk
ESSENTIAL QUALIFICATIONS (Knowledge, Skill, Experience)
-Secondary School Diploma.
-2 years of office experience preferably in a hospital Accounts Receivable Environment.
-Demonstrated abilities in suite of Microsoft Office Products.
-Demonstrated experience with application maintenance.
-Successful completion of an accounting program at a post secondary level (preferred).
-Familiarity with Workers Compensation preferred.
ESSENTIAL COMPETENCIES (Personal Skills and Attributes)
-Ability to work independently and develop systems to prioritize and organize workload.
-Demonstrates a clear understanding of hospital and departmental processes.
-Ability to adapt to changing priorities, managing interruptions.
-Strong telephone/communication and computer skills.
-Work effectively in a team approach.
-Demonstrated ability to support and embrace the philosophy of Service Excellence and Patient and Family Centred Care.
-Demonstrated participation in building a culture of safety and partnering with each other to improve the safety of patient care processes and systems.
-Demonstrated performance reflecting the Mission, Vision, Values and Code of Conduct of Chatham-Kent Health Alliance.
ACCOUNTABILITIES (Major Responsibilities of the Position)
-Prepare billings and statements.
-Ensure accuracy of patient billing and information and update as required.
-Ensure billings are sent in a timely manner.
-Ensure confidentiality of patient and financial information using appropriate security measures.
-Submit claims to various insurance companies as well as workers compensation.
-Review and follow-up on outstanding patient accounts.
-Handle customer inquiries and provide appropriate information/responses.
-Deal with phone inquiries on outstanding accounts, and billable items as appropriate.
-Assist in follow-up on required Health Numbers and Insurance Information as required.
-Provide application maintenance as required.
-Provide replacement relief for other departmental staff as required.
-Set up any appropriate charges in system as required.