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Patient Flow Coordinator, Temp FT
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Mission: Together, advancing compassionate, quality care.
Vision: An Exceptional Community Hospital - Setting Standards, Exceeding Expectations.
Values: Respect, Teamwork, Compassion, Trust, Knowledge, Accountability.
Patient Flow Coordinator
Temporary Full-Time (August 19, 2013 to March 18, 2014)
# OF POSITIONS:
POSTING DATE: 7 August 2013
CLOSING DATE: 14 August 2013
ESSENTIAL QUALIFICATIONS (Knowledge, Skill, Experience)
-Current registration and member in good standing with Professional Regulatory Body/College-Current BCLS
-Minimum of two years nursing experience in a leadership role in an acute care hospital setting. Must
have at least one year experience in:
-Bed management patient flow experience
-Leadership and/or supervision of staff
ESSENTIAL COMPETENCIES (Personal Skills and Attributes)
-Knowledge of Canadian Hospital Accreditation (CCHSA) Standards
-Knowledge of Patient and Family-Centred Philosophy
-Knowledge of Nursing Care Delivery Philosophy
-In-depth knowledge of wait time performance indicators
-Working knowledge of computer applications including proficiency in Microsoft Office and Bed Management
-Knowledge of Health and Safety implications of work being carried out and the functional specific industry regulations and health and safety working practices
-Knowledge of relevant legal/regulatory guidelines and legislation
-Demonstrated ability to support and embrace the philosophy of Service Excellence and Patient and Family Centered Care.
-Demonstrated participation in building of a just culture of safety and partnering with each other to improve the safety of patient care processes and systems.
-Demonstrated performance reflecting the Mission, Vision, Values and Code of Conduct of Chatham-Kent Health Alliance
ACCOUNTABILITIES (Major Responsibilities of the Position)
-In collaboration with the accepting physician and/or Most Responsible Physician support of facility to facility transfers, reviews admission orders for appropriate bed placements and medical appropriateness for admission, initiates protocols, maintains communication with all parties including Admitting/Bed Allocation Department
-Provides leadership to all staff in a supportive, facilitative and empowering manner. The Patient Flow Coordinator will provide guidance and mentorship in terms of decision making around appropriate patient bed placement.
-Supports staff on shift to coordinate emergency patient transfers (i.e. Critical, air ambulance transfers etc.) as well as all protocols for repatriation of Chatham-Kent residents to CKHA.
-Is accountable for ultimate decision making regarding bed placement and resolving disagreements around use of beds and selection for patient placements.
-Facilitates staff collaboration across all programs, promoting team building and promotion of good morale within the teams to ensure safety, quality and efficiency in patient care.
-Based on knowledge for levels of care, the Patient Flow Coordinator identifies issues related to patient admissions or transfers that have a potential to have care delivered (cared for in) an alternate manner.
-Provides leadership, guidance and just in time training to various members of the Hospital team (physicians, nursing staff, office managers, etc) about appropriate admission, transfer, discharge processes and service capability on various units.
-Works collaboratively with leadership in ancillary areas regarding scheduling issues associated with patient care that result in high quality, cost effective care.
-Must be able to make decisions expeditiously, facilitate the implementation, and ongoing evaluation of these decisions, and be accountable for the outcomes.